You can shop at Ten Feet Tall without creating an account. However, if you do create an account you'll have the benefit of being able to track your order and request a return, directly from your account. You'll also be able to save your address so that you can complete your purchase even quicker next time.

To reset your password simply click on Forgot your password on the Login page.

Ten Feet Tall currently ships within Singapore and to Malaysia.

Delivery of shoes takes 48 hours within Singapore for orders placed before 5pm Monday - Saturday. For uniform delivery please refer to our uniform page for your school.

Delivery within Singapore is $10 (excluding Sentosa). Delivery for Sentosa is $20.

Once your order has been dispatched, you will receive an email advising that your order is on the way to you. For more information please email us at hello@tenfeettallshoes.com.

The “rule of thumb” test is a really quick and simple way to check if your child’s shoes still fit or if it’s time for a new pair. Check their heel is pushed to the back of the shoe and the shoes are fastened securely. Ask your child to stand up straight and tall. The length can be checked by feeling the position of your child’s longest toe in the shoe. Shoes with less than half a mum’s thumb width of space should be replaced. We recommend doing this test at the end of every school term. Children’s feet grow in fits and spurts but they can even grow an entire size in the space of 2 – 3 weeks! Watch our handy video on our When to Buy School Shoes page.

Simply download and print the paper gauge from our Measuring section and enter the details in our Size Calculator. To convert the UK size into EU size use our Size Conversion Chart.

Follow our instructions on our Check The Fit page. There should be about a mum’s thumb width (12-14mm) of growing room between the end of the longest toe and the end of the shoe.

Ten Feet Tall pride ourselves on selling the best quality black leather school shoes in Singapore from three leading European Brands: Petasil, Ricosta, Start-rite and Ascent. We are also now one of the biggest retailers on ASICS kids trainers, football boots and netball shoes.  So now parents get their children properly measured and fitted for more of the shoes they will need for every extraordinary day at school.

Yes, we’ve seen a lot of big feet since we launched four years ago. It seems that feet are getting bigger and bigger every generation! We have shoes up to a size EU 46, UK 11 or US 13 (you may even see a couple of Dad's wearing our Isaac's in the office!)

Our Start-rite range of shoes come in a narrow E fitting for the most slender of feet and go up to a G fitting for those needing a wide shoe.

To remove dirt or dust, wipe gently with a dry cloth then dampen with warm water and wipe again. Use a high quality black cream polish, then buff to a shine. Have a look at our handy Wear and Care guide here.

Use a soft damp cloth and a drop of mild soap to clean.